My opensubtitles username and password are not working
OS Dev
Last Update hace 3 meses
If you're having trouble logging in with your OpenSubtitles username and password, it's important to identify where the issue is occurring. Here's how to troubleshoot:
1. Determine Where the Issue Is
On a Website:
- OpenSubtitles.org or OpenSubtitles.com? If you're having login issues on either of these sites, let us know which one, as they have different systems.
- Forum (forum.opensubtitles.org)? If the issue is with the forum, please specify this in your report.
In a Third-Party App
- Identify the App: If you’re using a third-party app (e.g., Kodi), it's crucial to know the name of the application rather than the device (like an Android box or media player). Knowing the app helps us understand the source of the issue better.
- API Differences: Most newer apps should use the OpenSubtitles.com API, which is free to access without a VIP account. Older apps might still use the OpenSubtitles.org API, which requires a VIP account. Make sure to check if the app indicates which API it uses, as this can be a common cause of login issues.
2. Potential App Issues
Sometimes, apps can become outdated or experience bugs that prevent proper login. While we can't directly fix third-party applications, we are always available to help developers resolve these issues. For us to assist effectively, please provide as much detail as possible, including:
- The app name and version
- Your device and operating system
- Any error messages you encounter
3. Need Help?
If you've determined where the issue is but still can't log in, please contact us with as much information as possible, including where you're experiencing the problem and any relevant details. You can reach us through our Contact Page, and we'll do our best to help you resolve the issue.